Effective Date: May 20, 2026
Coverage
SnapServe Supply offers a 30-day warranty from the confirmed delivery date on parts that are defective or non-functional upon receipt, or that fail under normal operating conditions within the warranty period. This warranty applies to OEM parts sold through snapservesupply.com.
OEM Parts
OEM (Original Equipment Manufacturer) parts are made by the original appliance manufacturer to the exact specifications of the appliance they were designed for. OEM parts sold through snapservesupply.com are covered under our 30-day warranty from the date of delivery.
What is and isn’t covered
Covered
- Parts non-functional or defective upon arrival
- Parts that fail under normal operating conditions within 90 days of delivery
- Parts that do not match the specifications listed on our product page
Not covered
- Damage caused by improper installation
- Damage resulting from misuse, abuse, neglect, accident, or unauthorized modification
- Parts installed on an incompatible appliance model
- Normal wear and tear
- Cosmetic damage that does not affect the part’s function
- Damage caused by power surges, floods, fire, or other external causes
How to file a warranty claim
1 – Email admin@snapserveco.com with your order number, part number, a description of the issue, and photos if available.
2 – We will respond within 2 business days to review your claim.
3 – Approved claims result in a replacement part or full refund at our discretion. No restocking fee applies to approved warranty claims.
4 – 📌 Warranty claims submitted after the 30-day window from the confirmed delivery date will not be accepted.